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Privacy Policy

Effective Date: 03-03-2025

Last Updated: 03-03-2025

Welcome to Coding Crown. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when interacting with our WhatsApp services.

1. Information We Collect

When you use our WhatsApp services, we collect and process the following data:

  • WhatsApp Number – to provide customer service, updates, and marketing messages.
  • Chat Messages – for customer support and service records.

We do not collect any other personal information apart from the above.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide customer support and respond to inquiries.
  • To send service-related updates and important notifications.
  • To send promotional messages, offers, and marketing content (with an opt-out option).
  • To improve our services and ensure quality.
  • For internal analytics and business operations.
  • To comply with legal requirements.

3. Data Storage & Retention

We store user data on secure servers, including Odoo Cloud and other authorized third-party service providers.

  • We retain WhatsApp numbers and chat history for as long as necessary to provide services, maintain records, and comply with legal obligations.
  • Data Deletion Requests: While users may request deletion of their personal data, we may retain certain data for:
    • Legal compliance and regulatory requirements.
    • Fraud prevention and security.
    • Business continuity and operational requirements.

Even after a deletion request, we may keep some anonymized or archived data for legal, operational, or compliance reasons.

4. Data Sharing & Third-Party Access

We may share collected data with the following parties:

  • Affiliates & Partners – including current and future partners for business operations.
  • Third-Party Service Providers – for hosting, analytics, and support.
  • Business Transfers – If Coding Crown is sold, merged, or acquired, user data may be transferred to the new owner in compliance with this policy.
  • Legal Authorities – If required by law, court order, or to prevent fraud or security threats.

We do not sell or rent your data to third parties for profit.

5. Data Security

We take appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we implement safeguards, no method of transmission over the internet is 100% secure.

6. User Rights & Opt-Out

  • Marketing Opt-Out: Users can opt-out of promotional messages by using the unsubscribe option available in every marketing message.
  • Access & Correction: Users can request access to their data and request corrections if required.

For privacy-related requests, contact us at muthu@codingcrown.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our services after updates means you accept the revised policy.

8. Contact Information

If you have any privacy-related concerns, please contact us at:

Coding Crown

4/472C, Magaboob Nagar, Pennagaram, Dharmapuri, Tamilnadu - 636810

Email: muthu@codingcrown.com

Phone: 9487669993